Responsible Insurer

As a Responsible Insurer, our business activity is focused on the progressive exclusion of the fossil fuel sector, leveraging the Group Strategy on Climate Change. We want to transition our insurance portfolio to net-zero greenhouse gas (GHG) emission by 2050 and therefore we are developing a strategy to decarbonise our underwriting portfolios consistently with a maximum temperature increase of 1.5°C above pre-industrial levels by 2100.

Insurance solutions, by their very nature, have a high social and environmental value as they concretely respond to customers’ pension and protection needs and to the growing requirements of society, contributing to make it more resilient in relation to changes and adversities.

Over time, the Group developed insurance solutions with the aim to positively contribute to environmental and social dimensions. Facing the roots and effects of climate change, respecting ecosystems, integrating welfare systems are just some of the topics we want to contribute to. To do so, Generali has committed to encourage habits and behaviours towards healthier and more aware lifestyles, favouring risk prevention and reduction rather than the sole reimbursement. In 2024, premiums from insurance solutions with ESG components amounted to € 25,193 million with an increase of +12.3% CAGR 2021-2024, thereby exceeding the ambition of the Lifetime Partner 24: Driving Growth plan placed at +5-7% CAGR over the same period.

Generali and UNDP have a multi-year partnership aimed at supporting the financial resilience of vulnerable communities, SMEs and global value chains to climate and other risks. Under this, Generali and UNDP’s Insurance and Risk Finance Facility (IRFF) are developing research and tools, incentivising the development of innovative insurance solutions, including parametrics, and advocating for holistic resilience solutions that blend risk transfer and management. The partnership blends Generali’s insurance expertise with UNDP’s long-term focus on financing and development.

Moreover, by fostering dialogue and collaboration between SMEs and other stakeholders, Generali and UNDP aim to ensure that policies are not only tailored to the needs of SMEs but also implemented in a way that maximizes their impact. By bringing together diverse perspectives and expertise, Generali and UNDP strive to create an enabling environment where communities, SMEs and people can thrive, driving economic growth, creating jobs, and contributing to sustainable development.

Key areas of engagement for the partnership include:

INSURANCE SOLUTIONS AND DIGITAL TOOLS

• Developing digital tools and traditional insurance solutions to support SMEs’ resilience to climate change and other natural hazards;
• Advancing parametric insurance solutions to build financial resilience and to protect global value chains.

RESEARCH, ADVOCACY AND THOUGHT LEADERSHIP

• Joint initiatives to promote insurance for development, engage with public institutions, generate research and exchange knowledge and best practices, while acting as thought leaders.

COMMUNITY RESILIENCE AND YOUTH ENGAGEMENT

• Promoting financial literacy workshops, online educational tools and awareness campaigns to raise understanding around insurance and risk management;
• Engaging with students and youths on the SDGs and enable collaborations with universities.

In line with the European Green Deal and Next Generation EU, we developed the SME EnterPRIZE initiative to promote a culture of sustainability among European Small and Medium-sized Enterprises (SMEs) in their transition to socially and environmentally sustainable business models.

In the latest edition’s ceremony, held in Brussels in March 2025, over 8,900 SMEs from the 10 participating countries were involved in the project. 

Being sustainable also means listening to customers to improve services on the basis of the issues encountered. As a consequence, in 2015 we launched the T-NPS Group Programme which has now reached more than 52 million customers.