Employee engagement

In line with the key principles inspiring the Generali People Strategy, employees’ engagement is one of the fundamental elements to ensure Group’s competitiveness and growth. To measure and promote the engagement of our people, in 2024 we carried out the fifth edition of the Generali Global Engagement Survey.

In this edition we achieved the highest participation rate ever. This result reflects the success of this initiative and the broad participation of our people, with over 76,000 employees invited^* to participate and approximately 69,000 respondents. The key metric is the engagement rate, which measures employees’ belief in the company’s goals and objectives (rational connection), their sense of pride from working at Generali (emotional connection), and their willingness to go the extra mile to support the company’s success (behavioural connection).

In 2024, the Group engagement rate remained in line with previous years results and it has resulted slightly above the market benchmark, achieving the defined target. This result reflects the resilience, passion, and commitment of our people.

Based on the Survey’s findings, we want to accelerate toward excellence by leveraging our strengths and working quickly on our enhancement opportunities.

The key priorities from the Generali Global Survey 2024 are: 

1. Leverage our distinctive Culture - Purpose, Values and Lifetime Partner Behaviours – and continue the journey on Diversity, Equity and Inclusion while sustaining Well-Being and energy
2. Continue and step up on our commitment to upskilling and reskilling
3. Break down silos and foster cross-team and cross-department cooperation
4. Continue the efforts to reduce bureaucracy and simplify processes.

These key elements will be carefully evaluated by each individual business unit, which will consider implementing concrete actions where necessary, also addressing possible further improvement opportunities emerged at local level.

* The discrepancy between the total number of employees and those actually invited is primarily due to the number of employees who left the Group between the launch of the initiative and the actual distribution of the survey, as well as the exclusion of selected recently acquired companies or those with specific business peculiarities.