The Group believes that true economic prosperity is built on socially just and environmentally sound foundations. Therefore, Generali believes that sustainability is a necessary strategic way to approach business. It all stems from our purpose, to “enable people to shape a safer and more sustainable future by caring for their lives and dreams”.
It is about creating long-lasting value shared among a wide array of stakeholders: not only shareholders, investors and clients, but also our people, suppliers, the environment, local communities, and society as a whole.
Lifetime Partner 27: Driving Excellence
In the 2025-2027 strategic plan Lifetime Partner 27: Driving Excellence, sustainability aims to be a driver for the profitable growth of the Group, considering the positive and negative impacts it can have on the planet and people. The strategic initiatives aim to address three topics identified as material for the Group through the double materiality assessment: climate change (both climate change mitigation and climate change adaptation), demographic changes, and workforce transformation.
In the new strategy Lifetime Partner 27: Driving Excellence, sustainability is even more rooted in Generali’s goal of integrating sustainability into its core business and operations, continuing to act as a responsible insurer, investor, employer and corporate citizen. The aim is to strengthen its position with an enhanced sustainability value proposition.
This will be supported by a range of updated targets focused on the green and just transition, as well as societal resilience, also leveraging The Human Safety Net’s expertise to assist most vulnerable communities.
1 Target refers to motor portfolio and is defined as YE30 vs. YE21 reduction, measured by carbon intensity weighted on GWP, includes motor underwriting private portfolios of Italy, Germany, France, Switzerland, Austria, Czech Republic, Hungary, Slovenia, Poland, Spain, and Portugal. GC&C portfolio target is -40% by YE30 vs. YE21, for corporate clients with public emissions. Subject to market environment and constraints 2 Target for investments includes listed equity, corporate bonds, and real estate within the general account portfolio and it is defined as YE29 vs. YE19. For listed equity and corporate bonds, the reduction is measured by carbon intensity weighted on € Mn invested, for real estate by carbon intensity per square meter. Subject to market environment and constraints 3 Target includes scope 1, 2, and 3 emissions, defined as YE30 vs. YE19, it is calculated in absolute GHG emissions. Net-zero target for own operations is anticipated to 2035. Subject to market environment and constraints 4 Target covers a broad range of asset classes, both direct investments and funds, and includes bonds, corporate, government infrastructure debt-equity, and real estate. Subject to market environment and constraints. It is measured as 2025-2027 cumulated net new investments 5 2024-2027 GWP CAGR for direct premiums (GDWP). Target includes car coverages for green mobility, energy efficiency and renewable energy business. Subject to market environment and constraints 6 2024-2027 New Business Premium CAGR. For annual Health & Accident premiums the metric is GWP. Target includes life protection, health and pension premium for category of customers internally identified as more exposed to the gap: women, young/elderly people, families, and migrants/refugees
Lifetime Partner 24: Driving Growth
In the strategy Lifetime Partner 24: Driving Growthsustainability has been the originator, inspired by the ambition to be a lifetime partner. The aim has been to deliver a social, environmental and stakeholder impact for a sustainable transformation by integrating sustainability in core business and processes, including our commitment in the community.
Discover our social, environmental and stakeholder impact for a sustainable transformation
Full integration of ESG criteria in investment activities, reduction of greenhouse gas emissions from the investment portfolio and increase of new green and sustainable investments
New Green & Sustainable
Investments 2021-2025
GOAL BY 2025
+€ 8.5 - 9.5
bln
PERFORMANCE 2024
+€ 13.9 bln
Fenice 190 – Investments to support sustainable recovery in Europe
The indicator refers to the carbon footprint of direct general account investment portfolio of the Group’s insurance companies in listed equities and corporate bonds, in terms of carbon intensity (EVIC).
Carbon Footprint of Investment Portfolio (EVIC)
GOAL BY 2024
-25%(Interim Goal)
vs 2019
PERFORMANCE 2024
-51.1%
89 tCO2e/€ mln
Responsible Insurer
Development and promotion of insurance solutions with ESG components, reduction of greenhouse gas emissions from the underwriting portfolio and support the sustainable transition of small and medium-sized enterprises (SMEs)
Generali confirms its commitment to be transparent on virtuous behavior of its customers. Noted the evolution of the regulatory context on sustainability, it decided to change the name of the indicator from "Premiums from sustainable insurance solutions" - as previously communicated to the market - to "Premiums from insurance solutions with ESG components.
Premiums from insurance solutions with ESG components
GOAL BY 2024
+5% - 7%
CAGR 2021-24
PERFORMANCE 2024
+12.3%
€ 25,193 mln
Relationship NPS
GOAL
Maintain the leadership among our European international peers
PERFORMANCE 2024
22.4
+ 0.9
Responsible Employer
Promoting diversity, equity and inclusion in the workplace, continuously upskilling our people, nurturing talent in all its forms, and implementing more flexible and sustainable ways of working. Measuring and reducing carbon footprint from our own direct operations
Women in Strategic Positions
GOAL BY 2024
40%
PERFORMANCE 2024
38.6%
+ 3.8 p.p.
Upskilled Employees
GOAL BY 2024
70%
PERFORMANCE 2024
84%
+ 16 p.p.
Entities Working Hybrid
GOAL BY 2024
100%
PERFORMANCE 2024
100%
0 p.p.
Engagement Rate
GOAL BY 2024
> External Market Benchmark
PERFORMANCE 2024
83%
0 p.p.
Scope 1 + 2 + 3 absolute GHG emissions
GOAL BY 2025
-35 %
vs 2019
PERFORMANCE 2024
-46.1%
vs 2019 baseline
75,322 tCO2e
Responsible Corporate Citizen
Unlocking the potential of people living in vulnerable circumstances through the global initiatives of The Human Safety Net Foundation